Network Field Engineer

We are seeking a dedicated and technically skilled Network Field Engineer to join our growing team. The Network Field Engineer will be responsible for providing on-site installation, maintenance, troubleshooting, and support for network and IT services at client premises. This role requires a hands-on, customer-oriented individual with good technical knowledge of networking equipment and the ability to travel to various locations to resolve issues effectively. Responsibilities: • Perform on-site troubleshooting and repairs for network, internet, and hardware issues. • Install, configure, and test network equipment (routers, switches, servers). • Perform site surveys, testing, and network performance checks. • Support and assist in scheduled maintenance or upgrade works. • Liaise with internal teams for technical escalation. • Document service reports, issues found, and solutions provided. • Provide technical support and guidance to customers on-site. • Ensure timely completion of assigned service tickets. Requirements: • Certificate/Diploma/Degree in IT, Networking, Telecommunications, or related field. • Experience in fieldwork, technical support and professional certificate (Cisco Certification, Aruba, Juniper, Linux and others) preferred. • Good knowledge of networking, internet troubleshooting, and hardware installation. • Basic knowledge of networking (TCP/IP, DNS, WiFi, Router setup, Cabling). • Strong communication and interpersonal skills. • Ability to work independently and handle customer interactions professionally. • Responsible, proactive, and customer-oriented. • Willing to work beyond office hours or during standby duty.