Cybersecurity Services Manager

ABOUT US UIC Asian Computer Services Pte Ltd provides IT support, network troubleshooting, system installation, and managed technology services for enterprise clients. We are committed to delivering reliable and efficient IT solutions that help businesses operate securely and effectively. With a strong focus on customer satisfaction and service excellence, we support organizations across various industries through our experienced team of IT professionals. We value teamwork, continuous learning, and opportunities for professional growth. JOB SUMMARY The Cybersecurity Services Manager is responsible for overseeing the delivery, performance, and continuous improvement of cybersecurity services within an organization. This role ensures that security operations, risk management, and compliance initiatives effectively protect systems, data, and infrastructure from threats. PRINCIPAL ACCOUNTABILITIES Security Service Management 1. Lead and manage cybersecurity services such as: • Security Operations Center (SOC) • Threat detection and response • Vulnerability management • Incident response 2. Define service-level agreements (SLAs) and ensure service delivery meets expectations Team Leadership • Manage and mentor cybersecurity professionals (analysts, engineers, consultants) • Allocate resources and oversee daily operations • Foster a culture of security awareness and continuous learning Risk & Compliance • Ensure compliance with frameworks and standards (e.g., ISO 27001, NIST, GDPR where applicable) • Conduct risk assessments and oversee mitigation strategies • Support audits and regulatory reporting Incident Management • Oversee incident detection, response, and recovery • Ensure proper escalation and communication during security incidents • Conduct post-incident reviews and improve processes Stakeholder Communication • Act as the main point of contact for cybersecurity services • Report on security posture, risks, and performance metrics to senior leadership • Collaborate with IT, legal, and business units Strategy & Improvement • Develop and implement cybersecurity service strategies • Identify gaps and drive continuous improvement initiatives • Evaluate and integrate new security technologies and tools RERQUIREMENT Education • Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or related field • Master’s degree (preferred but not required) Experience • 5–10+ years in cybersecurity or IT security roles • 2–5+ years in a leadership or managerial position Technical Skills 1. Strong understanding of: • Network security, cloud security, endpoint protection • SIEM, EDR, firewalls, IDS/IPS 2. Familiarity with security frameworks and best practices Certifications (Preferred) • CISSP (Certified Information Systems Security Professional) • CISM (Certified Information Security Manager) • CEH, CompTIA Security+, or similar Soft Skills • Leadership and team management • Strong communication and stakeholder management • Problem-solving and decision-making • Ability to work under pressure during incidents WHY JOIN US? At UIC Asian Computer Services Pte Ltd, we believe our people are key to our success. We offer an environment where employees can build their expertise, take on meaningful responsibilities, and grow professionally. Join us to be part of a team that is passionate about technology, customer service, and delivering value to our clients.