IT Network Engineer

Your Key Responsibilities • Manage, configure, and support Cisco Catalyst 9800 Wireless Controllers and enterprise wireless infrastructure. • Deploy, optimize, and maintain Cisco Wi-Fi 6, Wi-Fi 6E, and Wi-Fi 7 Access Points (APs) to ensure reliable wireless connectivity. • Create and maintain accurate network topology diagrams, wireless coverage maps, and infrastructure documentation. • Administer wireless network services, including SSID management, MAC address filtering, and client access controls. • Monitor and troubleshoot wireless network performance issues, including connectivity, coverage, and signal-related problems. • Escalate complex technical issues and software defects to Cisco TAC and internal support teams when required. • Support Software-Defined Access (SDA) wireless network environments. • Manage and maintain Cisco core networking infrastructure, including Catalyst, Nexus, and ACI platforms. • Administer network services such as IP addressing, subnetting, VLAN configurations, routing, and switching. • Track and manage network hardware assets, maintenance contracts, and cold-spare inventory to ensure business continuity. • Configure and support Perle Terminal Servers, Network UPS systems, and Automatic Transfer Switches (ATS). • Support specialized network appliances, including Cisco Meraki and Talariax SendQuick Entera platforms. • Perform firmware upgrades, software updates, and preventive maintenance activities across network infrastructure and appliances. • Monitor network health and system performance using tools such as Zabbix, SolarWinds Kiwi CatTools, Advanced Host Monitor, and Kiwi Syslog Server. • Coordinate with vendors and service providers to resolve technical issues, software bugs, and licensing matters. Job Requirements • Bachelor's Degree in Information Technology, Computer Science, Network Engineering, or a related field. • Proven experience managing and supporting Cisco wireless networking environments, particularly Cisco Catalyst 9800 Wireless Controllers. • Strong understanding of enterprise networking concepts, including TCP/IP, VLANs, Routing, Switching, DNS, DHCP, and Wireless LAN technologies. • Hands-on experience with Cisco Wi-Fi 6/6E/7 deployments and wireless troubleshooting. • Familiarity with Cisco SDA (Software-Defined Access) architecture and operations. • Experience with Cisco Catalyst, Nexus, ACI, or Meraki solutions will be an advantage. • Knowledge of network monitoring, logging, and performance management tools. • Experience managing network hardware lifecycle, inventory, and maintenance activities. • Strong analytical, troubleshooting, and problem-solving skills. • Excellent communication and stakeholder management skills. • Relevant certifications such as CCNA, CCNP Enterprise, or equivalent are preferred.