I-Security Engineer

RESPONSIBILITIES: • Post-sales activities of Cybersecurity or Network Performance Monitoring products • Involve in Large-scale (Local & Regional) Project Implementation • Provide on-site implementation services including testing, deployment & documentation • Provide technical support in ensuring customer satisfaction • Analyse and clarify customer queries though troubleshooting and researching existing knowledgebase articles/known issues • Be on routine standby to support 24x7 maintenance support calls • Requires the ability to communicate issues clearly and concisely REQUIREMENTS: • Bachelor's degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field • At least 1-2 years relevant experience in IT industry providing network support and administration. • Equip with knowledge & experience in networking such as routing and switching technology. • Possess CCNA or CCSA certification. • Able to work independently as well as in a team environment. • Willing to work hard and eager to learn about new technologies. • Polite and able to communicate well to the clients. • Analytical and possess good troubleshooting skills. • Willing to work extended hours and on standby duty. • Excellent interpersonal and communication skills. • Independent and motivated.