Engineering Manager, Software (AI Cloud)

<p><strong><span data-contrast="none"><span data-ccp-parastyle="No Spacing">ROLE SUMMARY</span></span></strong><span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></p> <p><span data-contrast="none"><span data-ccp-parastyle="No Spacing">Firmus Technologies is seeking an Engineering Manager to lead the Firmus AI Cloud. </span><span data-ccp-parastyle="No Spacing">Your </span><span data-ccp-parastyle="No Spacing">objective</span><span data-ccp-parastyle="No Spacing"> is to</span><span data-ccp-parastyle="No Spacing"> make AI infrastructure something any builder can run without friction, </span><span data-ccp-parastyle="No Spacing">human</span><span data-ccp-parastyle="No Spacing"> or agent. You are accountable for both the people and the delivery: the engineers you grow and the software they ship. Your team builds and </span><span data-ccp-parastyle="No Spacing">operates</span><span data-ccp-parastyle="No Spacing"> the customer-facing software of the Firmus AI Cloud: the public APIs and control plane, and the web console, SDKs, CLI, and Terraform provider on top of them, so customers can provision and run GPU compute quickly and reliably. You run these as products, investing in engineers experience, reliability, and a low-friction self-service journey for customers. You are the escalation point above first-line operations and own the cross-cutting decisions your team shares. This is a build-and-grow leadership role: you build the team that scales our AI Cloud toward gigawatt-scale AI factories across </span><span data-ccp-parastyle="No Spacing">the regions</span><span data-ccp-parastyle="No Spacing"> and grow your scope as you earn it.</span></span><span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></p> <p><span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></p> <p><span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="No Spacing">KEY</span><span data-ccp-parastyle="No Spacing"> RESPONSIBILITIES</span></span></strong><span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335551500":2448933,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none">Team Leadership &amp; Growth</span></strong>&nbsp;<br><span data-contrast="none">Be the Single-Threaded Owner (STO) for your squads: their engineers and tech leads report to you, and you work alongside product, architecture, and delivery peers. Hire strong engineers, develop them through coaching and clear feedback, and manage performance directly. Own the org design, headcount planning, and engineering culture for your group, building a team that raises its own bar rather than depending on you.</span>&nbsp;<br><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335551500":2448933,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><strong><span data-contrast="none">Delivery &amp; Execution</span></strong>&nbsp;<br><span data-contrast="none">Own end-to-end delivery for your team. Turn the product roadmap into sequenced, predictable delivery, shaping prioritisation with product and working with tech leads on sprint planning and release gates. Own the cross-squad dependencies that determine whether the product ships on time, keep delivery health visible through metrics, and balance velocity against reliability and technical debt.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <p><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559685":720,"335559739":120,"335559740":252}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335551500":2448933,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><strong><span data-contrast="none">Technical Direction</span></strong><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <p style="padding-left: 40px;"><span data-contrast="none">Stay technically credible and set the engineering quality bar across your squads. You are accountable for making sure the right cross-cutting decisions get made and driven to closure, such as build, buy, or open source, API and control-plane design, the contracts customers build against, and the product SLAs your teams commit to. Keep design and code review rigorous and unblock the hard problems that stall delivery. Champion AI-assisted development so your teams ship faster without lowering the design, review, or security bar.</span>&nbsp;<br><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559685":720,"335559739":120,"335559740":252}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335551500":2448933,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><strong><span data-contrast="none">Operational Excellence &amp; Governance</span></strong><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <p style="padding-left: 40px;"><span data-contrast="none">Own the reliability and security of the software your squads run in production. Act as the escalation point above the operations centre, accountable for L3 incident resolution, SLA-breach response, and post-mortems that convert into runbook and prevention work. Set the standards for SLOs, on-call, and change management. Govern how AI-generated code and agentic workloads reach production, extend Firmus' existing SOC 2 Type 2 and ISO 27001 controls as the product scales into new regions, and own the cost efficiency of what your team operates, balancing reliability, performance, and speed against infrastructure spend.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559685":720,"335559739":120,"335559740":252}">&nbsp;</span></p> <p><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559685":720,"335559739":120,"335559740":252}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335551500":2448933,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><strong><span data-contrast="none">Stakeholder &amp; Customer Communication</span></strong><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <p style="padding-left: 40px;"><span data-contrast="none">Represent your team to engineering leadership and the CTO, clear about progress, risk, and the decisions you need. Own the engineering side of the customer relationship: lead customer technical briefings, and represent engineering directly when escalations turn on delivery, reliability, or product architecture. Align with product, who own the roadmap and customer outcomes, with the architects on technical direction, and with delivery and operations so the product ships and runs as one system, not a set of parts.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559685":720,"335559739":120,"335559740":252}">&nbsp;</span></p> <p style="padding-left: 40px;">&nbsp;</p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="No Spacing">SKILLS AND EXPERIENCE</span></span><span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></strong></p> <p>&nbsp;</p> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Education</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":259,"335559991":360}">&nbsp;</span></p> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="2"><span data-contrast="none"><span data-ccp-parastyle="No Spacing">Bachelor's degree in computer science or a related technical field.</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559737":0,"335559738":0,"335559739":0,"335559740":259}">&nbsp;</span></li> </ul> <p><span data-ccp-props="{"335551550":6,"335551620":6,"335559685":720}">&nbsp;</span></p> <p><strong><span data-contrast="none">People and Delivery Leadership</span></strong><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":120,"335559740":252}">&nbsp;</span></p> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="2"><span data-contrast="none">4+ years managing engineers, with direct ownership of hiring, growth, and performance for a team of at least 8 engineers.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="2"><span data-contrast="none">Track record building high-performing, self-improving engineering teams and a strong delivery culture.</span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="2"><span data-contrast="none">Proven track record delivering complex software at scale, making delivery predictable across multiple teams and dependencies.</span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="2"><span data-contrast="none">You thrive in a fast-paced, high-growth environment and make sound decisions with incomplete information, reprioritising as business requirements change.</span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="2"><span data-contrast="none">Experienced with AI-assisted development and agentic AI, and able to lift your teams' throughput and quality with these tools.</span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <p><span data-ccp-props="{"201341983":0,"335559685":1440,"335559739":120,"335559740":252}">&nbsp;</span></p> <p><strong><span data-contrast="none">Software and Technical Depth</span></strong><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":120,"335559740":252}">&nbsp;</span></p> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="2"><span data-contrast="none">10+ years in software engineering, including a strong hands-on background as a senior or staff engineer before moving into management. You are still able to reason about architecture in depth and intend to stay close to the technology.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="2"><span data-contrast="none">Deep experience designing and operating customer-facing APIs and control-plane services in production, including API contracts (OpenAPI or gRPC), versioning, and the SDKs, CLI, or IaC providers built on top.</span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="2"><span data-contrast="none">Experience building multi-tenant, secure-by-default software at scale: identity and authorization, tenancy isolation, API gateways and rate limiting, and billing or metering.</span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="2"><span data-contrast="none">Fluent in a modern backend stack (Go, Python) on a cloud-native foundation: Kubernetes, infrastructure-as-code, and CI/CD, with enough depth to hold your own in design reviews and make sound technical trade-offs.</span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="2"><span data-contrast="none">Experience delivering customer-facing web applications (React or similar), including the API-to-UI contracts that make a console feels like one product.</span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="2"><span data-contrast="none">Comfortable reviewing code and holding a high bar in design and code review.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <p><span data-ccp-props="{"201341983":0,"335559685":1440,"335559739":120,"335559740":252}">&nbsp;</span></p> <p><strong><span data-contrast="none">Operations, Security and Cost</span></strong><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":120,"335559740":252}">&nbsp;</span></p> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="2"><span data-contrast="none">Experience owning operational excellence for production systems: reliability and SLOs, on-call and incident management, and change control.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="2"><span data-contrast="none">Experience owning security and compliance for production systems, ideally against frameworks such as SOC 2 Type 2 or ISO 27001.</span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="2"><span data-contrast="none">Comfortable owning the path to production for AI or agentic workloads, including how AI-assisted development is reviewed and security-gated.</span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="2"><span data-contrast="none">Ownership of infrastructure, platform or software cost as part of running a team, with the judgement to balance cost against reliability and speed.</span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="2"><span data-contrast="none">Willing to take part in the incident-response on-call rotation for the services your team owns.</span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="2"><span data-contrast="none">Willing to travel overseas occasionally when the role requires it.</span>&nbsp;<br><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="none">Stakeholder and Business</span></strong><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":120,"335559740":252}">&nbsp;</span></p> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="2"><span data-contrast="none">Strong stakeholder management: partnering with product, presenting to senior technical leadership, and briefing enterprise or government customers on technical trade-offs.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="2"><span data-contrast="none">Able to connect engineering investment to business outcomes, weighing customer value, cost, risk, and platform scalability when you set priorities.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="2"><span data-contrast="none">Clear and effective written and verbal communication in English. You can explain a delivery or architectural trade-off to a CTO or customer without losing the substance.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":120,"335559740":252}">&nbsp;</span></li> </ul> <p>&nbsp;</p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="No Spacing">Location</span></span><span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;&amp; Reporting</span></strong></p> <ul> <li><span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;Location: </span><span data-contrast="none"><span data-ccp-parastyle="No Spacing">Singapore</span></span></li> <li><span data-contrast="none"><span data-ccp-parastyle="No Spacing">Report to: Senior Manager, Platform Engineering</span></span></li> </ul>