Front-End / Plasma Leading Specialist

Job Summary Provide on-site customer support and technical training while designing software visualizers and interpreting complex plasma telemetry to enhance automated cluster architectures in the semiconductor industry. Responsibilities • Deliver on-site customer support to resolve technical issues and ensure client satisfaction • Conduct internal and external training sessions to enhance team and customer technical knowledge • Translate real-time hardware telemetry into visualized plasma data for operational clarity • Design software visualizers and status maps to monitor and optimize automated cluster architectures • Apply expert technical knowledge to support semiconductor equipment and processes effectively • Maintain frequent communication with headquarters to align technical support and development efforts Required competencies and certifications • Proficiency in Japanese language to facilitate effective communication with headquarters and stakeholders • Degree in Mechanical, Electronic, or related engineering disciplines to support technical responsibilities • Minimum 5 years of relevant experience in the semiconductor industry to ensure deep domain expertise Preferred competencies and qualifications • Competent product knowledge to support technical training and customer service • Proficiency in MS Office to prepare reports, presentations, and documentation • Proactive, people- and team-oriented mindset to foster collaboration and continuous improvement