L2 Network Engineer — AMK

Responsibilities • Provide day-to-day support and troubleshooting for network infrastructure at the data centre. • Manage Cisco routers and switches to maintain reliable network connectivity. • Monitor network performance and bandwidth usage, and investigate service issues. • Log, update and track support tickets, ensuring issues are resolved within agreed SLAs. • Work with vendors and relevant teams to resolve escalated network issues. • Carry out scheduled maintenance and firmware patching for network equipment. • Plan and implement approved network changes, service requests and maintenance activities. • Ensure all work follows established operational policies and procedures. Requirements • Diploma or Degree in Computer Science, Computer Engineering or a related field. Candidates with relevant experience and certifications may also be considered. • At least 3 years of experience in network engineering within an operations environment. • Strong network troubleshooting skills and hands-on experience managing Cisco routers and switches. • CCNA / CCNP certification.