Network Operations Engineer II

What this Job Entails: The Network Operations Engineer II is a network support engineer for managing and troubleshooting Network Production environments. This position requires the ability to work independently with a high level of accuracy and attention to detail. Scope:  • Applies company policies and procedures to resolve a variety of issues • Works on problems of moderate scope • Receives general instructions on routine work and detailed instructions on new projects Your Roles and Responsibilities: • Participate in production network and internet peering strategies • Experience with networking technologies relative to content delivery network, monitoring capacity and peering traffic. • Day-to-day activities involve working on multiple vendor servers and various software and hardware issues • Handle traffic and any other queries raised by ISP/partners • Support team in handling network and traffic peering for any incidents such as input errors, CRC, Capacity, Routing, Protocol, etc.  • Knowledgable in troubleshooting of optical (DWDM, CWDM) and IP network components. • Working with multiple TAC vendors to fix the hardware issues • Work with ISP/vendors on fixing any issues related to network  • Participate in 24/7 support with other teams across the globe. Some weekend work may be required.  • Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position. Required Qualifications/Skills: • Bachelor’s degree (B.S/B.A) from four-college or university and 2+ years’ related experience and/or training; or equivalent combination of education and experience  • Builds productive internal and external working relationships • Exercises judgment within defined procedures and practices to determine appropriate action • Understanding of network and traffic peering • Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies will be advantages. • Understanding of preparing root cause analysis for any network and server outages.   • Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world • Good understanding of:  • IP networking concepts (IPv4/IPv6, BGP, OSPF, MPLS)  • Optical technologies (e.g., DWDM, CWDM, fiber types, optical modules) • Knowledgeable on Layer 1 troubleshooting. Preferred Qualifications:  • Experience working in a multi-vendor network environment.  • Experience on Optical Devices Cienna/Infinera/Huawei preferred. • Network certifications. CCNP/JNCIP/Ciena preferred