Day 2 Software Engineer

As a Day 2 Software Engineer, you will be responsible for ensuring the smooth operation of our software products post-deployment. Your role will involve not only fixing coding bugs but also performing end-to-end troubleshooting to identify and resolve issues related to configuration, performance, and integration. You will work closely with cross-functional teams to ensure our software meets the highest standards of quality and reliability. Key Responsibilities: - End-to-End Troubleshooting: Perform comprehensive troubleshooting to diagnose and fix issues related to software configuration, performance, and integration. - Bug Fixing: Identify, analyze, and resolve coding bugs in a timely manner. - App Configuration Management: Review and update app configurations to ensure optimal performance and compatibility. - Integration Support: Assist in resolving integration issues with other systems and platforms. - Customer Support: Provide technical support to customers and address their concerns effectively. - Documentation: Maintain detailed documentation of issues, solutions, and best practices. - Collaboration: Work closely with development, QA, and support teams to ensure seamless software operation. - Deployment: Perform File Transfer, Push Container Images and Container orchestration for rolling out Bug Fixes and Enhancements. - Technical Debts: Identify, analyze, design and perform Proof of Concept (PoC) for Technical Debts and Enhancements. Qualifications: - Bachelor's degree in computer science, Software Engineering, or a related field - Open to Singapore Citizens only, in line with security clearance requirements for government-related projects. - 2-5 years of relevant professional working experience. - Proven experience in software development and bug fixing. - Strong troubleshooting skills with the ability to diagnose and resolve complex issues. - Familiarity with software configuration management and performance monitoring tools. - Experience with Node.js, React, Kafka, Keycloak, MQTT, Microservices, Docker, Kubernetes, Podman, MongoDB, and IBM MQ. - Available for 24/7 standby. - Ready to work OT and in shift roles if needed. - Excellent communication and collaboration skills. - Ability to work independently and as part of a team.